1. Who We Are
Urban Spark Cleaners is a UK-based cleaning company providing residential and commercial cleaning services.
2. Information We Collect
We may collect the following data from you:
Full name
Contact details (address, phone number, email)
Payment details (processed securely via third-party providers)
Service-related information (location, preferences, feedback)
3. How We Use Your Data
We use your data to:
Schedule and manage your cleaning appointments
Communicate with you about bookings or service updates
Process payments
Handle inquiries, feedback, or complaints
Improve our services
Meet legal or regulatory obligations
4. Sharing Your Data
Your data may be shared with:
Payment providers (e.g., Stripe, PayPal)
IT support and service management tools
Legal authorities if required by law
We never sell your personal data to third parties.
5. Data Security
We take data security seriously by:
Using encrypted storage and secure servers
Restricting access to authorised personnel only
Regularly reviewing and updating our security practices
6. Your Rights
Under UK GDPR, you have the right to:
Access the personal data we hold about you
Correct inaccurate or outdated information
Request deletion of your data (under certain conditions)
Object to or restrict processing
Lodge a complaint with the Information Commissioner’s Office (ICO)
7. Contact Us
If you have any questions about this policy or wish to exercise your rights:
Urban Spark Cleaners
📧 Email: support@urbansparkcleaners.com
📞 Phone:+44 7481534788
📍 Address: London